Below are some of the Frequently Asked Questions related to purchasing and shipping.
If you require more assistance, please email to firstname.lastname@example.org and we will reply to you within 12-hours.
For convenience, we offer a wide range of payment modes at our retail stores.
For bulk purchase (more than 20 sets per model), please send your request to email@example.com. for quote.
Sign-up for ConnectIT membership to enjoy discounts. Member's pricing applies to all products in store, where prices are at least 3% lower than the usual price.
Membership fee is waived indefinitely, and you can sign up at any retail stores or online. Member's pricing applies to ConnectIT online.
Applies only for visiting tourist with a valid visa in Singapore, subjected to the prevailing Terms & Conditions by Global Blue.
We are a registered company through GlobalBlue. You will need to present your passport upon purchase, and our staff will issue a note for you to present at the Global Blue kiosk at the airport. Only for in-store purchase, online transactions not applicable.
Economy Shipping - approximately 3-days upon successful check-out.Express Shipping - same day shipping, subjected to availability of stocks.
If the product is received in faulty condition, we will honor a one-to-one exchange within 7-days. Customer to either return ship the parcel (at own cost) or to do a physical exchange at the retail stores.
We ship to all locations in Singapore with parcel rates (economy shipping) starting from $3.99. There may be occasional promotions for complimentary shipping.
International shipping is available provided by DHL. Rates will be computed based on the address input during checkout.